This privacy notice is designed to help you understand how the Aeternum companies based in the UK collect and use your information in their capacity as a controller. The Aeternum company covered is Aeternum Innovations LTD, a private limited company with company number 11304657 and whose registered office is at Mezzanine, The Tapestry 68-74 Kempston Street, Liverpool, L3 8HL.
By ‘your information’, we mean information which relates to you or allows us to identify you. This includes obvious things like your name, address and telephone number. But your information can also include things like your IP address which identifies you when you visit our websites.
This notice may be updated from time to time. This version is dated September 2023.
Please note we have a separate privacy notice on how we process the information of our staff, which current and former members of staff should refer to.
We provide air quality analysis and testing services to our customers. In common with most businesses, we collect, use and share information, including personal information, in connection with providing our services and running our business.
We process your information in our capacity as a controller. This means we are responsible for ensuring that we comply with relevant data protection laws when processing your information. This includes where we process personal data as part of providing our services to our customers.
We only collect information about you in connection with providing our services and running our business. Aeternum collects information about you where:
Where you have (or potentially have) business dealings with us through your organisation, most of the information which we hold about you will come directly from you. Either you will have provided the information in answer to questions from us, or we will have obtained the information from the business cards you present to us or from the correspondence you send to us. We may also obtain information about you via your organisation or from external sources.
Where you are applying for a job, we will ask you to provide specific information about yourself. We might conduct checks in order to verify your identity and the information in your application, and to assess your suitability for the role. This process may involve obtaining information about you from third party sources (such as the electoral role), and from your social media accounts.
Our websites may invite you to provide us with your personal information. Where you provide us with information, we will only use it for the purpose for which it has been provided by you.
Our websites use a small number of non-intrusive cookies to help them work more efficiently and to provide us with information on how the websites are being used. In particular, the sites use Google Analytics, a web-based analytics tool that tracks and reports on the manner in which each website is used to help us to improve it. Google Analytics does this by placing ‘cookies’ on your device. Note that Google will also have its own control of this information, and will hold it on its servers in the United States in accordance with its own privacy policies. Further information on this topic is available at “How Google uses data when you use our partners’ sites or apps”, (located at www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time).
You can control cookies through the settings or preferences of your browser, as well as through dedicated browser extensions or add-ons. For more information on cookies, see allaboutcookies.org.
Our Aeternum air quality monitoring application, and testing services that we provide using the application, collect information regarding your mobile device. Specifically, we may collect your email address to enable you access to the data collected by the air quality sensors.
There are different types of personal information. The most important types for you to know about are:
We do not generally collect special categories of personal information or criminal convictions information, although we may collect limited amounts of these types of information in relation to our staff recruitment activities.
We are required by law to identify the legal bases on which we use your information.
We use the information which we collect about you mainly on the basis of ‘legitimate interests’ and, in our view, our use of your information in this manner does not have any detrimental impact on you or your rights.
In addition, we may process your personal information where necessary for compliance with a legal obligation to which we are subject.
We do not sell your information nor make it generally available to others. But we do share your information in the following circumstances:
Where service providers are acting on our behalf (such as IT companies), they are required to keep your information safe and secure. They are also not permitted to use your information for their own purposes.
The global nature of our business means that your personal information may well be transferred across national boundaries, including, potentially, to countries that do not require organisations by law to look after your personal information in the way in which you have come to expect in your own country.
Where we transfer your information to organisations which are based outside the UK, we will do so on a basis which is lawful under the applicable data protection laws. Generally, this means that where the organisation is located in a country which does not have adequate privacy protection, we will put in place a contract with the third party that includes the standard international data transfer contractual terms approved by the UK Information Commissioner’s Office. You can request a copy of these terms from us.
We do not use profiling (where an electronic system uses personal information to try and predict something about you) or automated decision making (where an electronic system uses personal information to make a decision about you without human intervention).
We take security issues seriously. We implement appropriate steps to help maintain the security of our information systems and processes and prevent the accidental destruction, loss or unauthorised disclosure of the personal information we process.
We do not keep your information forever.
We keep your personal information in accordance with our data retention policy which categorises all of the information held by us and specifies the appropriate retention period for each category of information. Those periods are based on the requirements of relevant data protection laws and the purpose for which the information is collected and used, taking into account legal and regulatory requirements to retain the information for a minimum period, limitation periods for taking legal action, good practice and our business purposes.
You have a number of legal rights in respect of your information:
Please note that some of these rights might be subject to limitations or exceptions.
We are obliged to keep your information accurate and up to date. Please help us to do this by advising us of any changes to your information.
What if I need to contact Aeternum or have a complaint?
If you have any questions, concerns or requests in relation to our use of your information, please email us at firstname.lastname@example.org.
You can also complain about our use of your information to the UK Information Commissioner’s Office (https://ico.org.uk/global/contact-us/) – this applies wherever you are based. If you are based in the European Union, you also have the option of complaining to the data protection authority in your country.